Summary of Opportunity
Reporting to the General Manager (GM) (General Contracting), the Field Operations Manager is responsible for management and supervision of the day-to-day operations of construction projects. The Field Operations Manager will be managing field superintendents and their field professionals, role modelling a safety culture, ensuring quality and production, supporting on-the-job training, and nurturing solid customer relationships. The Field Operations Manager will collaborate with the GM, and broadly, with subcontractors and other operations stakeholders.
Primary Responsibilities
- Collaborate with GM on the start-to-finish cycle of new and existing projects.
- Supervise and coordinate activities of superintendents to facilitate and expedite the project schedule.
- Participate in project walk through’s as needed.
- Partner with project managers on job site work schedules and production goals
- Perform quality control on job sites
- Convene superintendents and finishers on a regular meeting cadence.
- Collaborate with the Superintendents and Employee Development and Retention Manager on the training and coaching of field workforce.
- Monitor compliance with company/project safety requirements and ensure corrective measures are implemented.
- Assess and assign field workforce within the various geographic markets.
- Collaborate and enact plans to improve production, efficiencies and reduce expenses. (e.g., Attend project start-up meetings with contractor and Jostin in-house progress/production meetings).
- Work closely with Human Resources to ensure talent needs are met.
- Ensure all project and payroll documentation is submitted timely throughout the work week. This includes time keeping, daily reports, job safety analyses (JSA’s), material tracking, etc.
- Monitor the scheduling of all projects.
- Collaborate with Human Resources to address discipline and employee relations concerns.
- Ensure new hire team assimilation and on-the-job success factors (e.g. parking, dress code, PPE, etc.).
- Implement the 30-60-90-day success process for new hires. Monitor and report progress to internal stakeholders.
- Support the company’s performance management program outlining expectations, goals, and career progress.
- Administer the Jostin Incentive Program for all concrete field professionals
- Identify and provide learning opportunities for professional growth of team members.
Skills and Qualifications:
- Knowledge of construction industry practices, materials, methods and tools involved in construction.
- Self-directed field manager with the ability to manage multiple construction sites for long periods of time and adapt to change.
- Knowledge of high standards resulting in good work quality and effective production rates.
- Ability to lead, motivate, direct and develop people as they work, identifying the strengths of each person and placing her/him in a position to perform at her/his best.
- The skill to provide guidance and direction to subordinates, including setting performance standards and monitoring job site performance.
- The ability to work collaboratively with others maintaining a positive working relationship with subcontractors, vendors and Jostin team members.
- The ability to manage conflict and problem-solve complex issues.
- An aptitude focused on mentoring new superintendents as well as collaborating on the development of on-the-job training materials and instructional aids.
Experience & Other Requirements:
- 5+ years of supervisory construction experience
- Previous experience in the field and in labor management
- Certification in OSHA 30
- Valid Driver’s License with acceptable driving record
- Travel may be required